Cloud Services & Apps

Creating a Comfortable, Connected Space.

Cloud connected equipment and solutions enable you to manage all of your customer's systems in one place.

Remote Comfort Solutions

Explore the One Home App and One Cloud Services

 


Cloud Connected
Equipment

Cloud Commissioning

Remote Diagnostics

Customer Loyalty &
Business Growth

Daikin One Cloud Services is a platform that enables Daikin dealers to take their installations and service to the next level.

Leveraging cloud connected equipment the Daikin cloud notifies Daikin dealers of installed equipment’s maintenance and service needs, provides tools such as Cloud Commissioning for quality installation verification, and access to system performance charts.

With homeowners’ permission, Daikin dealers can view their customers’ historical system performance and data from the day of install onward, including temperature, humidity, demand, and air flow (equipment dependent).

Daikin One Cloud Services can increase homeowner satisfaction and peace of mind, by providing verification of a quality installation and a more efficient and seamless service and maintenance process which reduces unpaid visits and warranty claims.

Connected through the cloud

Daikin One Cloud Services combines a cloud-based web portal and mobile app that puts the power of data into your hands, 
allowing you to provide your customers with higher levels of service and greater peace of mind than ever before

Your customers will appreciate the peace of mind they get from knowing that you are able to keep their systems
running efficiently without intruding on their home or lifestyle.

THE PEACE OF MIND COMFORT SOLUTION

One Cloud Services

If a homeowner is utilizing the Daikin One Home mobile app to manage their Daikin thermostat, the contractor can get authorized by the homeowner for remote access to monitor the comfort system's performance via Daikin One Cloud Services, even just for a brief 2-hour window when service is needed. It’s added peace of mind knowing a Daikin Pro has access to tools to take service to the next level.

  • Cloud Commissioning for quality installation verification
  • Maintenance and service alerts (with authorization)
  • Remote diagnosis and performance dashboards (with authorization)
  • Dashboard

    How it works

    The Dashboard provides you with all your customers, systems, reminders, and alerts in one place, giving you quick access to your most important asset, your customer base.

  • Reminders

    How it works

    Service reminders reduce down time in shoulder season, and improve your customers' experience when demand service is needed. This allows Daikin dealers to shift maintenance from peak seasons to shoulder season, optimizing labor throughout the year.

  • Customer Remote Control

    How it works

    On the thermostat detail screen, you can see all thermostat screens and data and if approved by your customer, you can adjust all these settings remotely.

  • Performance Charts

    How it works

    Performance charts provide data on set-points, indoor and outdoor temperatures, indoor and outdoor humidities, as well as cooling and heating demands and run-times. You can view this data over any 24 hour period, or for and seven-day period.

  • Fault Alerts

    How it works

    Clicking on an alert allows you to see the alert in detail, error codes are date and time stamped, provide real-time status, possible causes, corrective actions for all error codes. Critical errors are pushed out to dealers if/when they occur and are accessible from web portal and mobile app.

  • Commissioning Reports

    How it works

    Cloud Commissioning reports provide verifiable details on installations, elevating consumer experience, installer capabilities, and dealer peace of mind that EVERY install is done preperly.

  • Home Sold

    How it works

    Home Sold: It's not just about today, but tomorrow. Stay in contact with your customers and installed systems. Maintain relationships with existing customers who move, and connect with potential new customers.

Heat Pumps


01

Air-Source Heat Pump Split Systems

Individuals who purchase and place into service qualifying air-source heat pump split system equipment within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Both indoor and outdoor components of split systems must be rated as a matched system with an indoor coil, air handler, and/or furnace.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences) and a unified category for all split ASHP systems (no more distinction between ducted/non-ducted/mixed).

Qualifying 2025 CEE Criteria

2025 CEE SPLIT ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1
Path A>= 16.0>= 9.8>= 8.5>= 1.75>= 60% AT 5°F/47°F
Path B>= 16.0>= 11.0>= 8.0>= 1.75>= 45% AT 5°F/47°F

Systems can qualify for the Section 25C tax credit via either Path A or Path B, regardless of location.

To find qualifying systems, visit the AHRI Directory of Certified Product Performance.

02

Packaged Air-Source Heat Pumps

Individuals who purchase and place into service qualifying packaged air-source heat pump systems within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences).

Qualifying 2025 CEE Criteria

2025 CEE PACKAGED ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1>= 15.2>= 10.0>= 7.2>= 1.75>= 45% AT 5°F/47°F

To find qualifying packaged units, visit the AHRI Directory of Certified Product Performance

* Daikin Comfort Technologies Manufacturing, Inc. does not offer tax advice. This information is provided for discussion purposes only and is provided as a generic guideline. This information does not represent tax advice. Before filing for any tax credit with respect to these products, Daikin Comfort Technologies Manufacturing, Inc. recommends that consumers consult with a tax professional to determine the application of such credits to their particular situation.

Daikin One Cloud Services

Support

For additional support please email daikinone.support@daikincomfort.com, or call 1-855-DAIKIN1, Option 7.



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Daikin One

Smart, communicating heating, air conditioning, and indoor air quality solutions for your home.

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One Developer

APIs, documentation, and support for developing devices to integrate with Daikin One equipment.

 

Daikin One Family of Products

One+ Thermostat

One Touch Thermostat

One Home Air Monitor

One Lite Thermostat

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Find a Contractor

Heat Pumps


01

Air-Source Heat Pump Split Systems

Individuals who purchase and place into service qualifying air-source heat pump split system equipment within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Both indoor and outdoor components of split systems must be rated as a matched system with an indoor coil, air handler, and/or furnace.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences) and a unified category for all split ASHP systems (no more distinction between ducted/non-ducted/mixed).

Qualifying 2025 CEE Criteria

2025 CEE SPLIT ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1
Path A>= 16.0>= 9.8>= 8.5>= 1.75>= 60% AT 5°F/47°F
Path B>= 16.0>= 11.0>= 8.0>= 1.75>= 45% AT 5°F/47°F

Systems can qualify for the Section 25C tax credit via either Path A or Path B, regardless of location.

To find qualifying systems, visit the AHRI Directory of Certified Product Performance.

02

Packaged Air-Source Heat Pumps

Individuals who purchase and place into service qualifying packaged air-source heat pump systems within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences).

Qualifying 2025 CEE Criteria

2025 CEE PACKAGED ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1>= 15.2>= 10.0>= 7.2>= 1.75>= 45% AT 5°F/47°F

To find qualifying packaged units, visit the AHRI Directory of Certified Product Performance

Heat Pumps


01

Air-Source Heat Pump Split Systems

Individuals who purchase and place into service qualifying air-source heat pump split system equipment within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Both indoor and outdoor components of split systems must be rated as a matched system with an indoor coil, air handler, and/or furnace.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences) and a unified category for all split ASHP systems (no more distinction between ducted/non-ducted/mixed).

Qualifying 2025 CEE Criteria

2025 CEE SPLIT ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1
Path A>= 16.0>= 9.8>= 8.5>= 1.75>= 60% AT 5°F/47°F
Path B>= 16.0>= 11.0>= 8.0>= 1.75>= 45% AT 5°F/47°F

Systems can qualify for the Section 25C tax credit via either Path A or Path B, regardless of location.

To find qualifying systems, visit the AHRI Directory of Certified Product Performance.

02

Packaged Air-Source Heat Pumps

Individuals who purchase and place into service qualifying packaged air-source heat pump systems within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences).

Qualifying 2025 CEE Criteria

2025 CEE PACKAGED ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1>= 15.2>= 10.0>= 7.2>= 1.75>= 45% AT 5°F/47°F

To find qualifying packaged units, visit the AHRI Directory of Certified Product Performance

* Daikin Comfort Technologies Manufacturing, Inc. does not offer tax advice. This information is provided for discussion purposes only and is provided as a generic guideline. This information does not represent tax advice. Before filing for any tax credit with respect to these products, Daikin Comfort Technologies Manufacturing, Inc. recommends that consumers consult with a tax professional to determine the application of such credits to their particular situation.

Heat Pumps


01

Air-Source Heat Pump Split Systems

Individuals who purchase and place into service qualifying air-source heat pump split system equipment within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Both indoor and outdoor components of split systems must be rated as a matched system with an indoor coil, air handler, and/or furnace.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences) and a unified category for all split ASHP systems (no more distinction between ducted/non-ducted/mixed).

Qualifying 2025 CEE Criteria

2025 CEE SPLIT ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1
Path A>= 16.0>= 9.8>= 8.5>= 1.75>= 60% AT 5°F/47°F
Path B>= 16.0>= 11.0>= 8.0>= 1.75>= 45% AT 5°F/47°F

Systems can qualify for the Section 25C tax credit via either Path A or Path B, regardless of location.

To find qualifying systems, visit the AHRI Directory of Certified Product Performance.

02

Packaged Air-Source Heat Pumps

Individuals who purchase and place into service qualifying packaged air-source heat pump systems within the tax year may be eligible for a non-refundable tax credit of up to $2000. Additional limitations may apply*.

Must meet or exceed the Consortium for Energy Efficiency (CEE) highest efficiency tier, not including any advanced tier, in effect as of the beginning of the calendar year the equipment is placed into service.

Beginning Jan 1, 2025, CEE created a unified North American Region (no more North/South efficiency requirement differences).

Qualifying 2025 CEE Criteria

2025 CEE PACKAGED ASHP SPECIFICATIONS
CEE LevelSEER2EER2HSPF2COP AT 5°FCapacity Ratio
CEE Tier 1>= 15.2>= 10.0>= 7.2>= 1.75>= 45% AT 5°F/47°F

To find qualifying packaged units, visit the AHRI Directory of Certified Product Performance