Hero Cloud Services

Daikin HERO Cloud Services is a remote monitoring service for Daikin VRV* systems.

  

Conects with the Daikin VRV system


When integrated, data visualization of connected indoor and outdoor unit data and animated piping diagrams displaying operation status is provided. Daikin HERO Cloud Services also includes failure prediction for the compressors and sensors and refrigerant leak detection in the VRV system. In addition, HERO Cloud Services can help optimize the equipment operation based on outdoor ambient temperatures.


HERO Cloud Services is based upon a recurring licensing fee to access site information. Licenses can be purchased in 1-year, 3-year, or 5-year increments, with no cost for the first-year access after the device, is activated

Features


Daikin HERO Cloud Services also includes failure prediction for the compressors and sensors and refrigerant leak detection in the VRV system. In addition, HERO Cloud Services can help optimize the equipment operation based on outdoor ambient temperatures.

  • Visualize System Operation
  • Failure Prediction
  • Remote Monitoring
  • Environmental Protection
  • Remote monitoring for Daikin VRV* outdoor and indoor unit operation data
  • Intuitive, customizable dashboard provides the quick status of connected units and sites.
  • Animated piping diagram based on system mode of operation.
  • Download or view historical data (up to 5 years) with built-in plotting capabilities.
  • Alarm dashboard with automatic email notifications when an alarm occurs.
  • The Alarm Details page provides in-depth information regarding an alarm with a detailed description of the alarm, possible causes, tech tips, and a comment section.
  • Energy management dashboard to view energy consumption for the outdoor units.
  • User management with customizable access for the user.
  • Monitor multiple outdoor units across multiple sites with a single login.
1 HERO Simple Edge uses cellphone communication. HERO Simple Edge cannot establish communication outside the service area, and it is possible, communication cannot be established even if installed within the service area but where cellphone signals are hard to reach, such as underground or on a high-rise building, etc.
* Compatible with select Daikin VRV models. Please visit daikinac.com to learn more.


Elevate control through remote monitoring.

  • Time and cost-saving opportunities
    Helps reduce unnecessary truck rolls and expand awareness of potential system issues.
  • An owner-oriented design with customizable dashboard
    Provides a quick overview of all connected sites and VRV systems.

 

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Commercial